We implement. We coach. We return on a cadence.

Luma is delivered by implementation specialists who know oncology and multi-specialty practices because they come from them. We run an intensive onsite installation and training, transition to Teams-based coaching as your team adopts the platform, and return quarterly to review usage, efficiency, and margin — and to show you what’s shipping next.

Request a Diagnostic

From contract to quarterly partnership.

DISCOVER

Implementation specialists map workflows, EHR/RCM touchpoints, payer mix, staff roles, and friction points. Practice-specific ROI model with your numbers.

BLUEPRINT

Integration plan signed. Module sequence and training plan built around your practice, not a stock playbook.

INSTALL

Onsite rollout. Our specialists move staff-to-staff across your offices. Because Luma is intuitive, training is short, not multi-week programming.

ADOPT

Teams-based coaching as your team uses Luma live. Intermittent onsite touchpoints as needed. Same named specialist throughout.

QBR

Quarterly Practice review. Usage, efficiency, margin, and what Luma is shipping next. We do not wait for you to ask.

EVOLVE

New modules and capabilities released regularly. Specialists introduce them in-context so adoption keeps compounding.

Concierge partnership, not permanent embedding.

Oncology and multi-specialty only
We work in one world, not ten. Specialists arrive already knowing your workflows, roles, and payer realities.
Luma is intuitive
Adoption does not require training staff on programming. Our people configure on the spot and move on to the next team.

Every Luma practice gets by default:

• Named implementation specialist

• Intensive onsite install

• Teams-based coaching cadence

• Quarterly practice review

• Monthly feature briefings

• Support via Teams

Schedule a Diagnostic